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Clients

The Clients module maintains the catalog of companies you provide security services to.

Add a client

Go to Clients → New client. Fill in: company name, tax ID, address, and primary contact. Save.

Client status

StatusMeaning
ProspectInitial contact, no contract yet
ActiveWith active service
On holdService temporarily suspended
InactiveNo active service

Each status change is recorded in the status history with date and reason.

Relationship with Operations

Clients are directly linked to work sites. When creating a site, you select which client it belongs to — letting you know at all times which guards are providing service to each client.